Refund policy

Returns & Refunds

We stand behind what we make. If your Empty Calorie Club order isn’t right for you, you can return it within 30 days of delivery for a refund.

No nutritional debate required.

30-Day Money-Back Guarantee

Changed your mind? Wrong size? Just not feeling it once you tried it on? That’s okay.

Returned items should be:

Unworn beyond trying them on
Unwashed
Free from stains, odors, pet hair, or damage
In their original condition

Email us at support@emptycalorieclub.com with your order number and the item you’d like to return. We’ll send you the next steps.

Unless your item arrived damaged, defective, or incorrect, return shipping costs are the customer’s responsibility.

Once your return is received and approved, we’ll issue a refund to your original payment method. Original shipping charges are not refundable.

Damaged, Defective, or Incorrect Orders

If something arrived damaged, defective, or different from what you ordered, that’s on us.

Contact us within 30 days of delivery with your order number and a photo of the issue. We’ll arrange a replacement or refund at no additional cost to you.

Exchanges

We don’t currently offer direct exchanges.

If you’d like a different size or color, you can return the original item under our 30-day return policy and place a new order for the one you want.

Refund Timing

Once your return is approved, your refund will be sent to your original payment method. Depending on your bank or card provider, it may take a few additional business days to appear.

Questions?

Email us at support@emptycalorieclub.com with your order number and we’ll help.

Empty Calorie Club
Question the label. Not the return policy.